FAQs
List of Services
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Where are you located?List Item 1
We have locations in New Hill, NC, Blounts Creek, NC and Northern, CA. Jobsite locations can be anywhere in the country. We work with a network of resellers thoughout the country so please call us. If we can not help you we will find someone who can. 925-956-6152
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Do you deliver?List Item 2
We are happy to arrannge for delivery anywhere in the country. at an additional cost.
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If I buy a truckload of material site unseen and it is not as described what do I do.List Item 3
Start by taking photos before it comes off the truck and call Melanie at 925-956-6152. It has only happened once in 12 yers. How we deal with the problem depends on the nature of the problem but I will find a way to make it right. I get that is a huge leap of faith. I stand by what I sell and my word is important to me. One w3ay or another I will find a solution you are happy with.
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I can not make it to the warehouse, how can I make a purchase?List Item 4
Call me. 925-956-6152 Once I know exactly what your looking for I will go to the warehoulse and make a short video showing you the products yorur interested in, I will send you the video and follow up via phone to answer any questions..
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Do you take Credit Cards?
Physically no we do not although you can use a credit card to pay via paypal or if I send you an invoice you can pay via creditcard, e check, a variety of payment platforms or via ACH.. Cell service is limited at best where our warehouses are located. Cash is king and there are discoucnts for cash payments..
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Where can I learn more about polyiso?
Go to Polyiso.org.
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Can you store material for me if I pay for it?
I will wait 5-10 days. After that it will cost $8 perbundle, per day.
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What is the best way to place an order?
Call me at 925-956-6152 or fill out the material request form. Be sure to include a good contact number.
